Lisa D. Smith, 1st VP of Risk Management at Countrywide Bank, discusses credit risk management issues in the current lending environment and techniques for cost-effective discovery of potential “red flags” in the loan package. Smith discusses how Countrywide uses various tools for quality control, including The Work Number for employment verifications. Issues addressed also include how audits allow Countrywide to pinpoint training issues and how her department is attempting to take action at earlier stages in the underwriting process.

A speaker from The Work Number outlines the new researched verification service, which allows users to request verifications for all U.S. employers, even those not included in The Work Number’s instant verification service.