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New York OTDA on assisting eligibility determinations and improving program performance

March 8, 2007

Two officials from the New York State Office of Temporary and Disability Assistance (OTDA) discuss using The Work Number to assist with eligibility determinations, reduce case workloads, maintain program integrity, and determine program eligibility. The OTDA officials talk about the execution of their initiative, including contract development, coordination with local county offices, and service delivery vehicles.

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